Service Consultancy

Jez Rose is the founder of the International Superhero Association, a metaphor which demonstrates how capable we all are of achieving at the level of a Superhero. "Most of my clients do not have awful customer service policies; that is not the problem they have. The difficulty lies in maintaining the delivery of passionate and meaningful service in their employees. As a Psychological Consultant, I believe that people are the key and that is where my unique delivery begins". Jez brings the International Superhero Association (ISA) into your organisation in the form of half day workshops and long-term training strategy called the "Superhero Recruit Program".

People. We all have the ability to become a Superhero in our own right, but many of us aren't aware just how capable we are.

You can become a Superhero in whatever area you choose. The ISA has created Service Superheroes for organisations worldwide including: Unum, Wella, Midlands Excellence, HBOS and Wyeth Pharmaceuticals.

How does the International Superhero Association take a human and make a Superhero? Imagine a room into which you and your staff team enter. What you experience is light years away from a keynote speaker and far removed from the clichés of training companies. You and your staff team emerge changed: invigorated, passionate and unstoppable - and with wings of steel. Only one frustration remains: not being able to get rid of the big grin.

Just the first part of a long-term strategy, the dynamic and entertaining 'Superhero Recruit' program contains powerful messages and uniquely developed tools and techniques for the real world. To maximise your ROI, internal personnel are trained to deliver the Superhero Principles long after the initial presentation is over, ensuring the energy and Superhero philosophies remain. The programme is delivered by Jez Rose, Psychological Consultant and Customer Service Specialist and Julie Albury, Event Producer and Communications Consultant. They have a combined 25 years experience enabling organisations and individuals to be the best by showing what every human is capable of - how to be a Superhero.

Click here for more information: www.SuperheroAssociation.co.uk